Shipping Info
SHIPPING & DELIVERY
Shipping Rates
Shipping rates are based on the total weight of your order.
For your reference our average book weighs 300g (0.3kg) and our average CD/DVD product weighs 150g (0.15kg).
| Location | Order Weight | Shipping Type |
Shipping Time (Approx.) |
Shipping Rate |
| Audio/Video Downloads & Event Bookings Only* | N/A | Immediately | FREE | |
|
Australia (You pick up from Ellel Sydney store in Menangle, NSW) |
0.01 kg – 100 kg | Pick Up | N/A | FREE |
| Australia (USBs/Gift Vouchers/ Cards/Small Items Only) | 0.01 kg - 0.04 kg | Standard | 2-10 business days | $3 |
| Express | 1-4 business days | $6 | ||
| Australia | 0.01 kg – 0.5 kg | Standard | 2-10 business days | $5 |
| Express | 1-4 business days | $13 | ||
| Australia | 0.501 kg – 2.9 kg | Standard | 2-10 business days | $10 |
| Express | 1-4 business days | $18 | ||
| Australia | 2.901 kg – 22.0 kg | Standard | 2-10 business days | $25 |
| Express | 1-4 business days | $45 | ||
| International | 0.01 kg – 0.999 kg | Standard | 10+ business days | $25 |
| International - Heavy Goods | 1 kg - 10 kg | Standard | 10+ business days | $40 |
* Audio/Video downloads are delivered free worldwide.
Delivery Times
AUDIO/VIDEO DOWNLOADS & EVENT BOOKINGS
Within 2 minutes of completing your purchase you will receive 2 separate emails. The first is confirming your order with us and the second email will contain a link to access your downloads (if applicable).
PICK UP FROM STORE
If this option is selected at checkout as the shipping method, your order will be available from 710 Moreton Park Rd, Menangle, NSW 2568 once you receive an email confirming your order is ready to be picked up (usually within 48 business hours).
DOMESTIC DELIVERY
Delivery with Standard Australia Post usually happens within 2-10 business days from time of dispatch (remote areas may vary). Please be aware that the delivery time frame may vary according to the area of delivery and due to various reasons, the delivery may take longer than the original estimated time frame.
INTERNATIONAL DELIVERY
Please allow 5-20 business days from dispatch to International addresses. Delivery time may vary due to customs and processing systems.